Frequently Asked Questions
Welcome to Tiffany Rewrites.
Here you’ll find answers to common questions about our books, guided journals, workbooks, writing tools, digital resources, ordering and delivery.
What is Tiffany Rewrites?
Tiffany Rewrites is an independent publishing and writing resource company creating books, guided journals, workbooks, writing tools and digital resources centered on narrative reflection.
Our resources are designed to help you examine the stories you’ve inherited, document what you’re noticing and develop language for the stories you choose to write next.
What kinds of products do you sell?
Tiffany Rewrites offers a growing collection of:
• Books
• Guided journals
• Printed workbooks
• Writing and reflection tools
• Prompt-based resources
• Digital downloads
• Editorial and educational resources
Each product page explains exactly what is included with your purchase.
Are your products physical or digital?
We offer both.
Products marked Physical Product are tangible items that require shipping.
Products marked Digital Download are delivered electronically and do not require shipping.
Please check the individual product description before purchasing to make sure you are selecting the format you want.
Where can I find your physical products?
Physical books, journals, workbooks and writing tools available directly from Tiffany Rewrites can be found in our online shop.
SHOP PHYSICAL PRODUCTSAvailability may vary by product.
How long does it take to process a physical order?
Physical orders are generally processed within 5 business days unless a different timeframe is stated on the product page.
Processing time refers to the time required to prepare your order before it is shipped.
Delivery time begins after the order has been handed to the applicable postal or delivery service.
Where do you ship?
Available shipping destinations are displayed during checkout where applicable.
Shipping availability may vary according to the product, destination and fulfillment method.
If you’re unsure whether we can ship a particular product to your location, contact us before ordering at support@tiffanyrewrites.com.
How much does shipping cost?
Applicable shipping charges are calculated or displayed during checkout.
Shipping costs may vary depending on your location, selected delivery method and the items in your order.
Will I receive tracking information?
When tracking is available for your selected shipping method, tracking information will be provided after your order has been dispatched.
Not every shipping method or destination necessarily includes tracking.
What happens if my order arrives damaged?
Please contact us at support@tiffanyrewrites.com within 3 days of receiving a damaged product.
Include your order number and clear photographs of the item and packaging where applicable.
We will review the issue and provide an appropriate resolution, which may include replacement or refund.
What if I receive the wrong product?
Contact support@tiffanyrewrites.com and include your order number and details about the product you received.
If we confirm that an incorrect product was sent, we’ll work with you to correct the order.
Can I return a physical product?
Eligible physical products may be returned according to our Returns & Refund Policy.
Please contact us before sending an item back.
Some products, including personalized or specially produced items, may have different return conditions. Any product-specific restrictions will be stated on the applicable product page where appropriate.
READ RETURNS & REFUNDS POLICYCan I cancel an order?
If you need to cancel a physical order, contact us as quickly as possible.
We cannot guarantee cancellation once an order has been processed, printed, personalized or shipped.
How do digital products work?
Digital products are delivered electronically using the method described during checkout or in your order confirmation.
No physical product will be mailed when you purchase an item identified as a Digital Download.
I purchased a digital product but can’t access it. What should I do?
Contact us at support@tiffanyrewrites.com.
Please include your name, order number and the email address used when placing your order so we can locate your purchase and assist you.
Can I print a digital product?
If a digital product is designed to be printable, its product description will say so.
Unless otherwise stated, digital purchases are licensed for the purchaser’s personal use.
Purchasing a digital resource does not transfer copyright ownership or permission to resell or redistribute the file.
Can I share a digital product I purchased?
Unless a product specifically includes a different license, Tiffany Rewrites digital resources are for the purchaser’s personal use.
Files may not be resold, redistributed, uploaded for public access or commercially reproduced without permission.
If you’re interested in licensing a resource for an organization, group or other use, contact us.
Are Tiffany Rewrites journals therapy journals?
No.
Tiffany Rewrites journals, workbooks, books and other resources are created for writing, educational, informational and personal-reflection purposes.
They are not substitutes for medical, psychological, legal or other regulated professional services.
Do I need to be a writer to use Tiffany Rewrites products?
Not at all.
Some people write because they want to publish.
Others write because they are trying to understand.
Tiffany Rewrites creates resources for both.
You don’t need perfect grammar, a publishing goal or even a clear conclusion.
Sometimes you simply need somewhere to begin documenting what you notice.
What does “rewrite” mean?
A rewrite doesn’t mean pretending your original story never happened.
It means recognizing that the meaning you inherited doesn’t have to be the only meaning available to you.
Tiffany Rewrites encourages you to observe, document, question and then decide what deserves to continue into your next chapter.
Where can I read Tiffany Rewrites editorials?
Our editorial section explores narrative, behavior, identity, relationships, culture and the systems behind everyday choices.
READ THE EDITORIALSHow can I contact Tiffany Rewrites?
For product questions, order assistance, shipping inquiries, digital-download support or general business inquiries, contact:
Tiffany Rewrites
support@tiffanyrewrites.com
TiffanyRewrites.com
Customer inquiries are generally answered within 2–3 business days.
Still Have a Question?
If you couldn’t find what you were looking for, send us a message.
We’re happy to help.
https://tiffanyrewrites.com/contact/